Last Updated: 22 July 2025
By accessing and using the AURA Zones website and services, you ("User" or "you") enter into a binding agreement with Babble Beans Pty Ltd ("AURA Zones," "we," "us," or "our").
Please read these Terms and Conditions ("Terms") carefully before using our website and services.
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using the AURA Zones website ("Website") or any of our associated products or services ("Services"), you signify that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you must immediately cease using the Website and Services.
AURA Zones reserves the right to review and modify these Terms at any time at our sole discretion. When we update the Terms, we will use reasonable efforts to notify you of the changes. Continued use of the Website and Services after any modifications constitutes acceptance of the updated Terms.
2. ABOUT AURA ZONES
AURA Zones operates a comprehensive digital platform providing the AURA Zones Programme: An Affirming, Understanding, Regulating and Adapting Emotional Resilience Curriculum. Our Services are designed to deliver neuro-affirming emotional education that empowers children to understand and navigate their emotional worlds with confidence, autonomy, and self-respect.
Access to and use of the Website and Services is provided by AURA Zones subject to these Terms and all applicable laws and regulations.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
Eligibility Requirements
You may use our Services only if:
- You are at least 18 years of age or have parental/guardian consent
- You have the legal capacity to enter into a binding contract with AURA Zones
- You are not prohibited from receiving the Services under Australian law or the laws of your jurisdiction
- You provide accurate and complete registration information
Account Registration
To access certain Services, including the AURA Zones Digital Programme and Beanemo App, you will be required to register for an account using a valid access code obtained through purchase. During registration, you may need to provide:
- Full name and contact details
- Email address (which serves as your username)
- Secure password
- Access code (received after purchase)
- Professional or organizational information (if applicable)
- Any other information reasonably required for service provision
Account Responsibilities
You warrant that all information provided during registration is accurate, current, and complete. You agree to:
- Keep your account information updated
- Maintain the confidentiality of your login credentials
- Immediately notify us of any unauthorized use of your account
- Accept responsibility for all activities under your account
- Use only one account unless expressly authorized otherwise
4. DESCRIPTION OF SERVICES
AURA Zones provides the following Services:
AURA Zones Digital Programme
- Complete web-accessible curriculum with interactive learning modules
- Getting started guide for adult facilitators (teachers, clinicians, parents)
- Weekly teaching tools and assessment templates
- Comprehensive media library including worksheets, presentations, and visuals
- Family communication resources
- Professional templates for monitoring progress
Beanemo App Access
- Platform-integrated mobile application for children to practice AURA Zones skills
- Interactive learning modules with gamified activities
- AI-enhanced personalized learning with animated guide "Bezzie"
- Progress tracking capabilities
- Compatible with iOS and Android devices
- Available as integrated access or standalone purchase
Educational Resources
- Downloadable sample packs and free resources
- Zone visuals, worksheets, and data collection templates
- Implementation guides and best practice materials
Professional Services
- Online consultations with child education specialists
- Technical support and onboarding assistance
- Educational setting implementation guidance
Service Availability
We strive to ensure our Services are available 24/7, but we do not guarantee uninterrupted access. Services may be temporarily unavailable due to:
- Scheduled maintenance
- Technical difficulties
- Circumstances beyond our reasonable control
- Legal or regulatory requirements
5. ACCEPTABLE USE POLICY
You agree to use our Website and Services only for lawful purposes and in accordance with these Terms. You must not:
Prohibited Activities
- Violate any applicable laws, regulations, or third-party rights
- Engage in fraudulent, deceptive, or misleading practices
- Upload, transmit, or distribute harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated systems (bots, spiders, scrapers) without written permission
- Interfere with or disrupt the operation of our Services
- Impersonate any person or entity or misrepresent your affiliation
- Collect or harvest personal information from other users
- Use the Services for commercial purposes without authorization
- Share, sell, or transfer your account access to others
Educational Use Only
- Use the Services only for legitimate educational, therapeutic, or personal development purposes
- Respect the neuro-affirming principles underlying the AURA Zones methodology
- Not use the Services to replace professional medical, psychological, or therapeutic advice
- Maintain appropriate supervision when children are using the Beanemo App
- Use downloaded materials only within your licensed organization or family setting
Access Code Security
- Keep your access code confidential and use it only for the intended number of licenses purchased
- Not share, sell, or distribute access codes to unauthorized parties
- Report any suspected unauthorized use of your access code immediately
6. PAYMENT TERMS AND FEES
Pricing and Payment
For our paid Services:
- AURA Zones Digital Programme: Annual subscription pricing as displayed on our website
- Beanemo App: Available as integrated access or standalone purchase
- Multiple licenses: Available for organizational use with quantity pricing
- All fees are in Australian dollars (AUD) unless otherwise stated
- Payment is due immediately upon purchase
- We accept payment methods displayed during the checkout process
License Terms
Each annual subscription includes:
- One teacher/adult/clinician/facilitator license for the Digital Programme
- Access to all included features and resources for the subscription period
- Integration with Beanemo App for children under your care
- The subscription is active from the date of purchase for exactly one year
Access Code Delivery
After purchase:
- You will receive a confirmation email with your receipt
- A separate email will contain your access code(s) and registration link
- Access codes must be used within a reasonable time after purchase
- Multiple codes may be provided for organizational licenses
Subscriptions
For subscription services:
- Billing cycles are as specified during signup (monthly, annually, etc.)
- Automatic renewal applies unless cancelled before the renewal date
- Price changes will be communicated with reasonable advance notice
- Cancellation takes effect at the end of the current billing period
Refunds
Refund eligibility is subject to:
- Our refund policy as published on the Website
- Australian Consumer Law guarantees
- Specific terms for individual Services
- Circumstances of the refund request
7. INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property
AURA Zones owns or licenses all intellectual property rights in the AURA Zones Programme, including:
- The AURA Zones methodology and educational framework
- Digital Programme curriculum, modules, and assessment tools
- Beanemo App software, AI features, and "Bezzie" character
- Website design, presentations, and interactive materials
- Downloadable resources, worksheets, and visual materials
- Trademarks including "AURA Zones," "Beanemo," and associated logos
- Proprietary educational methodologies and neuro-affirming approaches
Licensed Use of Materials
Your subscription grants you a limited license to:
- Use downloaded materials within your licensed setting (school, clinic, family)
- Print and distribute worksheets to children under your direct care
- Present AURA Zones materials in your professional practice
- Access and use the Beanemo App with children in your care
Restrictions on Use
You may not:
- Redistribute, sell, or license AURA Zones materials to others
- Modify or create derivative works of our proprietary content
- Use our materials to create competing educational programs
- Share access codes or account credentials with unauthorized parties
- Remove copyright notices or proprietary markings from materials
Your License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose, subject to these Terms.
User-Generated Content
When you submit content to our Services:
- You retain ownership of your original content
- You grant us a worldwide, royalty-free license to use, display, and distribute your content as necessary to provide our Services
- You warrant that your content does not infringe on any third-party rights
- You remain responsible for the accuracy and legality of your content
Restrictions
You may not, without our prior written consent:
- Copy, modify, or create derivative works of our Services
- Reverse engineer, decompile, or disassemble our technology
- Remove or alter any proprietary notices
- Use our intellectual property for commercial purposes outside the intended use
8. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms.
By using our Services, you consent to:
- Collection and use of your information as described in our Privacy Policy
- Transfer of your information as necessary to provide Services
- Our data retention and security practices
9. DISCLAIMERS AND WARRANTIES
Service Warranty
To the extent permitted by law, our Services are provided "as is" and "as available" without warranties of any kind, whether express or implied.
Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, or right under the Australian Consumer Law or other applicable law that cannot be excluded, restricted, or modified.
Limitation of Warranties
Subject to the above, we disclaim all warranties including:
- Merchantability and fitness for a particular purpose
- Accuracy, completeness, or reliability of content
- Uninterrupted or error-free operation
- Security of data transmission
Educational and Professional Use
Our Services are designed for:
- Educational professionals (teachers, counselors, support staff)
- Clinical professionals (occupational therapists, psychologists, speech pathologists)
- Families and caregivers supporting children's emotional development
- Organizations implementing neuro-affirming emotional education
Not a Medical Service
The AURA Zones Programme and Beanemo App are educational tools and do not constitute:
- Medical, psychological, or therapeutic diagnosis or treatment
- Professional mental health services
- Substitute for qualified professional care
- Emergency or crisis intervention services
Always consult qualified professionals for medical or mental health concerns.
10. LIMITATION OF LIABILITY
Liability Limits
To the maximum extent permitted by law, AURA Zones' total liability to you for any claims arising from or related to these Terms or the Services will not exceed:
- For paid Services: the amount you paid for the Services in the 12 months preceding the claim
- For free Services: $100 AUD
Excluded Damages
We will not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or delays
- Third-party actions or content
Exceptions
Nothing in these Terms limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Breaches of consumer guarantees under Australian Consumer Law
- Any other liability that cannot be excluded by law
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless AURA Zones, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any law or third-party rights
- Content you submit or share through the Services
- Any dispute between you and other users
12. TERMINATION
Termination by You
You may terminate your account at any time by:
- Using account closure features in your profile settings
- Contacting our customer support team
- Providing written notice to our designated address
Termination by AURA Zones
We may terminate or suspend your access immediately, without prior notice, if:
- You breach these Terms
- Your conduct risks harm to us or other users
- Termination is required by law
- We cease offering the Services
Effect of Termination
Upon termination:
- Your right to access the Services ends immediately
- We may delete your account and associated data (subject to legal requirements)
- Accrued payment obligations remain due
- Sections of these Terms that should survive termination will continue to apply
13. DISPUTE RESOLUTION
Initial Resolution Process
Before commencing legal proceedings, disputes must first be addressed through our internal process:
- Notice: You must provide written notice detailing the dispute and desired resolution to: info@beanemo.com
- Discussion: We will attempt to resolve the matter through good faith discussion within 30 days
- Escalation: If unresolved, either party may proceed to formal dispute resolution
Mediation
If initial resolution fails:
- Either party may request mediation through a recognized mediation service
- Mediation costs will be shared equally
- Mediation will be conducted in Sydney, Australia
- Each party bears their own legal costs
Litigation
If mediation fails:
- Disputes will be resolved in the courts of New South Wales, Australia
- Australian law governs these Terms
- You consent to the jurisdiction of Australian courts
Class Action Waiver
To the extent permitted by law, you agree to resolve disputes individually and waive the right to participate in class actions or representative proceedings.
14. GENERAL PROVISIONS
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms for specific Services, constitute the entire agreement between you and AURA Zones.
Modification
We may modify these Terms at any time. Material changes will be communicated through:
- Email notification to registered users
- Prominent notice on our Website
- Update to the "Last Updated" date
Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
Force Majeure
Neither party will be liable for delays or failures in performance due to circumstances beyond reasonable control, including natural disasters, government actions, or technical failures.
Survival
Provisions that by their nature should survive termination will continue to apply, including intellectual property rights, liability limitations, and dispute resolution procedures.
15. CONTACT INFORMATION
For questions about these Terms or our Services, please contact us:
AURA Zones
Email: info@beanemo.com
Website: www.aurazones.com
For technical support and onboarding assistance, please use our contact form on the website or email info@beanemo.com.
Effective Date: 22 July 2025
By using the AURA Zones Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.